VERIFIED CERTIFICATE ITIL-4-FOUNDATION EXAM | AMAZING PASS RATE FOR ITIL-4-FOUNDATION EXAM | AUTHORIZED ITIL-4-FOUNDATION: ITIL 4 FOUNDATION EXAM

Verified Certificate ITIL-4-Foundation Exam | Amazing Pass Rate For ITIL-4-Foundation Exam | Authorized ITIL-4-Foundation: ITIL 4 Foundation Exam

Verified Certificate ITIL-4-Foundation Exam | Amazing Pass Rate For ITIL-4-Foundation Exam | Authorized ITIL-4-Foundation: ITIL 4 Foundation Exam

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Tags: Certificate ITIL-4-Foundation Exam, ITIL-4-Foundation Reliable Test Testking, Exam ITIL-4-Foundation Pass Guide, Reliable ITIL-4-Foundation Braindumps Sheet, ITIL-4-Foundation Latest Test Report

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Obtaining the ITIL 4 Foundation certification is a great way for professionals working in ITSM to demonstrate their knowledge and skills to employers and peers. ITIL 4 Foundation Exam certification is recognized globally and is highly valued by organizations that use ITIL as a framework for their ITSM practices. Additionally, the ITIL 4 Foundation certification is a prerequisite for higher-level ITIL certifications, such as the ITIL 4 Managing Professional and ITIL 4 Strategic Leader certifications.

ITIL 4 Foundation Exam is a valuable certification for IT professionals looking to enhance their knowledge of IT service management. It provides a solid foundation for further ITIL certifications and career advancement in the IT service management field. With the increasing demand for ITIL-certified professionals, obtaining the ITIL 4 Foundation certification can open up new career opportunities and increase earning potential.

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ITIL 4 Foundation exam is a multiple-choice test that assesses the candidate's knowledge of ITIL 4 concepts and principles. ITIL-4-Foundation Exam consists of 40 questions, and the candidate is required to score 65% or higher to pass the exam. The duration of the exam is 60 minutes, and it can be taken online or at an accredited testing center.

ITIL 4 Foundation Exam Sample Questions (Q375-Q380):

NEW QUESTION # 375
Which is part of the value proposition of a service?

  • A. Outputs of the service received by the consumer
  • B. Risks imposed on the consumer by the service
  • C. Costs removed from the consumer by the service
  • D. Costs imposed on the consumer by the service

Answer: C

Explanation:
Costs are the amount of money spent on a specific activity or resource. From the service consumer's perspective, there are two types of cost involved in service relationships:
Costs removed from the consumer by the service (a part of the value proposition). For example, for a car sharing service, the customer does not pay for the actual cost of purchasing the car.
https://www.bmc.com/blogs/itil-key-concepts-service-management/


NEW QUESTION # 376
Which value chain activity communicates the current status of all four dimensions of service management?

  • A. Plan
  • B. Obtain/build
  • C. Engage
  • D. Improve

Answer: A


NEW QUESTION # 377
Identify the missing word in the following sentence.
The use of [?] should support, not replace what is observed, when using the 'start where you are' guiding principle.

  • A. tools
  • B. measurement
  • C. process
  • D. plans

Answer: B


NEW QUESTION # 378
Which is a key element of the 'think and work holistically' guiding principle?

  • A. Using technology for standard tasks to give people time for complex activities
  • B. Understanding the methods applicable to complex systems
  • C. Eliminating metrics which do not contribute to achieving an objective
  • D. Assessing which procedures can be re-used when improving a service

Answer: B

Explanation:
No service, practice, process, department, or supplier stands alone. The outputs that the organization delivers to itself, its customers, and other stakeholders will suffer unless it works in an integrated way to handle its activities as a whole, rather than as separate parts.
Taking a holistic approach to service management includes establishing an understanding of how all the parts of an organization work together in an integrated way (remember the four dimensions of service management?), including having an end-to-end visibility of how demand is captured and translated into outcomes. In a complex system, the alteration of one element can impact others and, where possible, these impacts need to be identified, analysed and planned for.
To apply this principle successfully, consider this advice:
* Recognize the complexity of the systems
* Collaboration is key to thinking and working holistically
* Where possible, look for patterns in the needs of and interactions between system elements
* Automation can facilitate working holistically
https://www.bmc.com/blogs/itil-guiding-principles/


NEW QUESTION # 379
Which statement about a service value stream is CORRECT?

  • A. It provides an operating model for service providers
  • B. It integrates practices for a specific scenario
  • C. it uses inputs and outputs prescribed by ITIL
  • D. It is a service value chain activity

Answer: B


NEW QUESTION # 380
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